Effective Date: 2nd July 2025
Last Updated: 2nd July 2025
Welcome to AquaBay.org (“AquaBay”, “we”, “our”, or “us”), an online marketplace for aquatic products and supplies. By accessing or using AquaBay.org, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our platform.
1. Overview
AquaBay.org enables users to buy and sell aquarium-related products. We facilitate the connection between buyers and sellers, provide account tools, and charge a commission on completed sales.
2. Eligibility
To use AquaBay.org, you must:
- Be at least 18 years old
- Provide accurate account information
- Comply with all applicable laws and regulations
We reserve the right to suspend or terminate accounts that violate these terms.
3. User Accounts
When registering for an account, you agree to:
- Provide truthful, accurate, and current information
- Keep your password secure and confidential
- Accept full responsibility for any activity under your account
You may not impersonate another person or use a false identity.
4. Buying on AquaBay
Buyers agree to:
- Review product listings carefully before purchase
- Pay promptly for orders placed
- Use AquaBay’s messaging system respectfully
We are not responsible for the quality, delivery, or legality of products offered by third-party sellers.
5. Selling on AquaBay
Sellers must:
- List products accurately and truthfully
- Fulfill orders promptly upon sale
- Comply with all relevant laws (e.g., CITES, animal welfare laws, prohibited species regulations)
We reserve the right to remove any listing that we believe violates our policies or legal standards.
6. Commission and Fees
AquaBay charges a 10% commission on the final sale price of each transaction. This fee is automatically deducted from the seller’s proceeds.
We may update our fee structure at any time with prior notice.
7. Payment Processing
Payments are processed securely via third-party services (e.g., PayPal, Stripe). AquaBay does not store or handle your full payment information. Sellers are responsible for any applicable taxes, duties, or reporting requirements.
8. Prohibited Items
You may not list, sell, or buy any of the following:
- Illegal species or those banned under UK/EU law
- Endangered or protected animals without proper licensing
- Weapons, chemicals, or hazardous materials
- Counterfeit or infringing products
Violation may result in immediate account termination and legal action.
9. Disputes and Refunds
AquaBay is not a party to transactions between buyers and sellers. Disputes should be resolved directly. However, we may step in to mediate or suspend accounts where abuse is reported.
Sellers may set their own refund/return policies, but must clearly communicate them in listings.
10. Intellectual Property
All content on AquaBay.org, including logos, text, graphics, and software, is owned by AquaBay or licensed for use. You may not copy, reproduce, or distribute any content without prior written permission.
11. Limitation of Liability
AquaBay is provided “as is.” We do not guarantee continuous, error-free access or that listed products are accurate or lawful. To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.
12. Termination
We may suspend or terminate your account at any time, without notice, if we believe you have violated these terms. You may also close your account at any time through your user settings.
13. Changes to Terms
We may update these Terms and Conditions from time to time. If changes are material, we will notify users via email or on the platform. Continued use after changes constitutes your acceptance of the new terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Country/Region, e.g., England and Wales]. Any disputes shall be subject to the exclusive jurisdiction of the courts in that region.
15. Contact Us
For questions about these Terms and Conditions, contact us at:
📧 Email: support@aquabay.org
🌐 Website: https://aquabay.org
📍 Address: 38 Poppy Close, Spalding, Lincolnshire. PE113FQ